One of the easiest ways to improve your customer
service is to allow your customers to manage their order-related data
on-line. With Solarsoft CS1, you can have your customers enter and
release orders, submit quote requests and check their order and inventory
statuses via an Internet portal. Imagine how much more effective your
customer service department could be when your customers have the information
they need at their fingertips!
« Extend Solarsoft CS1 software to your pre-press department | Main | Industry’s most advanced scheduling software at your reach »
02/10/2010
On-line customer portal let’s you instantly improve customer service
Comments
You can follow this conversation by subscribing to the comment feed for this post.
Verify your Comment
Previewing your Comment
This is only a preview. Your comment has not yet been posted.
Your comment could not be posted. Error type:
Your comment has been saved. Comments are moderated and will not appear until approved by the author. Post another comment
As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.
Having trouble reading this image? View an alternate.
Recent Comments
- William C. Hastings, I.S.P., ITCP on Manage the way you think
- William C. Hastings, I.S.P., ITCP on Driving a car and running a business have something in common
- William C. Hastings, I.S.P., ITCP on Easy roll-out & painless go-live
- Brandon Verwolf on Promote Productivity
- William C. Hastings, I.S.P., ITCP on Intelligent Pricing with Solarsoft CS1
- William C. Hastings, I.S.P., ITCP on Greater Control Can be Found in CS1
- Brandon Verwolf on Save time & money
- William C. Hastings, I.S.P., ITCP on On-line customer portal let’s you instantly improve customer service
- William C. Hastings, I.S.P., ITCP on Manage the way you think
- Brandon Verwolf on Save money & shorten your invoice payment cycles - go paperless!
- Facebook FanSolarsoft for Packaging on Facebook
The Solarsoft CS1 web portal allows you to set up secured accounts for your customers so that your customer will only see their own orders and inventory.
However, you can also set up secured accounts for your sales people to be able to look at orders and inventory for all the customers that they service. This can be an invaluable tool for looking up information while on the road visiting your customers and all that is required is a laptop and a link to the internet.
Posted by: William C. Hastings, I.S.P., ITCP | 03/10/2010 at 10:10 AM